StayKay Hosting (a trading name of AJ PROPERTY ESTATES LTD, company no. 16239878) is the data controller for personal information collected via staykay.co.uk.
Data we collect
- Contact details (name, email, phone) — for lead handling and guest bookings.
- Property details — provided by owners during onboarding.
- Booking and stay information — for contract fulfilment.
- Analytics (anonymised) — to improve the site.
Lawful basis
Legitimate interest (business operations, fraud prevention) and contract fulfilment. We do not sell personal data.
Your rights
You have the right to access, correct, delete, or port your data, and to object to processing. Email info@staykay.co.uk to exercise these.
Processors
We use PropTurn (propturn.co.uk) as our backend processor for property management and booking operations. PropTurn sub-processors are disclosed on request.
Retention
Enquiry data is retained for up to 24 months. Contracted data is retained for 7 years after contract close (HMRC requirement).